Hoki108 FAQ —
All Your Questions Answered Here

No. Under hoki108 policy, each person may only register one account. Creating multiple accounts may result in all accounts being suspended and any remaining balance being forfeited. Play fair with a single account and enjoy all the benefits.

You must be at least 18 years old to register a hoki108 account. We are committed to responsible gaming. Proof of age may be required during identity verification. Gaming by minors is strictly prohibited.

Login Page and click "Forgot Password?". An OTP will be sent to your registered mobile number. Verify the OTP and set a new password. If you run into any issues, reach out to our support team via live chat — it's usually resolved within minutes.

After logging in, go to the Profile section to update your name, email, and other details. To change your mobile number, you'll need to contact the support team as it requires verification. Keep all your information accurate and up to date — this helps speed up withdrawal processing.

On hoki108, deposits are usually credited to your account within 5 to 15 minutes. During peak hours, it may take a little longer. If more than 30 minutes have passed, contact live support with a screenshot of your payment — it will be resolved promptly.

The minimum deposit on hoki108 varies by payment method. Generally, a minimum of BDT 500 applies for bKash and Nagad deposits. Check the cashier page or contact support for the latest limits.

If you've sent a payment to the wrong account, contact hoki108 live support immediately and provide the transaction ID and a screenshot of the payment. Our team will investigate and resolve the issue as quickly as possible. Always double-check the account number before making a payment.

Most withdrawal requests on hoki108 are processed within 15 minutes to 24 hours. Mobile banking withdrawals are the fastest. Bank transfers may take 1–3 business days. VIP members enjoy priority withdrawal processing.

Common reasons for a cancelled withdrawal include: unverified account, unmet bonus wagering requirements, incorrect payment details, or a requested amount below the minimum withdrawal limit. Contact support to find out the exact reason.

To withdraw your hoki108 welcome bonus, you must meet specific wagering requirements. Typically, you need to wager the bonus amount 5–10 times. Each bonus has its own terms, which you can review in full on the bonus page. Once the requirements are met, you can withdraw.

If you haven't received your bonus, first check that you've met all the bonus requirements — such as the minimum deposit amount and any other conditions. If the bonus still hasn't appeared, contact the support team with a screenshot of your deposit and your bonus code (if applicable). It will be resolved promptly.

Yes, many games at hoki108 can be played for free in demo mode. Demo mode requires no real money, making it a great way to learn the rules and practice strategies. However, any winnings in demo mode cannot be withdrawn.

hoki108's Live Casino This section features a wide variety of live tables with Asian dealers, and some tables offer support in Bengali. All live dealers are professional and available around the clock, so you can jump into a game anytime.

hoki108's Sports This section lets you bet on all major global sports events, including cricket, football, tennis, badminton, and basketball. Special odds and offers are available for Bangladesh and India cricket matches. Live betting is also supported.

If you notice any unauthorized activity on your account, contact hoki108 support immediately. Change your password and log out of all sessions. Our security team will investigate and secure your account. Always use a strong password and never share it with anyone.

For large withdrawals, hoki108 may request KYC (Know Your Customer) verification. This involves submitting a copy of your national ID or passport. Once KYC is complete, withdrawals are processed faster and your account limits increase.

Yes, the hoki108 mobile app includes all the features available on the website — gaming, Sports Betting, deposits, withdrawals, bonus claims, and more. The app also supports biometric login (fingerprint/Face ID), which is not available on the web. Push notifications are available through the app as well.

To install the hoki108 APK on an Android phone, enable "Unknown Sources" or "Install Unknown Apps" in your device settings. Then open the APK file and follow the installation steps. You can turn the option off again once the install is complete. If you still run into issues, contact our support team.